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The New Leadership Playbook
Blog by Andrew Bryant

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What is Free News Costing You?

leadership opinion Apr 28, 2020

When I was at school in the 70’s in England, I was encouraged to read two newspapers, The Telegraph and the Guardian and then make up my own mind. I am grateful for learning this discipline early because it showed me the political bias of each of the publications and tuned my critical thinking. That said, because each paper was paid for, the news was mostly balanced. Compare that to US TV today. The FCC fairness doctrine was introduced in 1949 with the intention to get broadcasters to present controversial issues of public importance in a manner that was honest, equitable, and balanced. This rule was eliminated in 1987 and the polarization of the media has increased every year since.

The current Covid-19 Pandemic brings this problem into sharp focus. There has been so much ‘opinion’ from TV, the Internet, Politicians and Religious leaders, that it is hard to separate fact from opinion. If you make the wrong choice, you can put yourself and your...

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Double Loop Learning for Surviving & Thriving

learning self-leadership Apr 27, 2020

The world, as we know it, is in a spin. Assumptions we made about life and business have been upended by a tiny virus that has had a massive impact on the Global Economy and individual lives. Typically, when we receive feedback on our actions, we make a course correction and carry on, but in this unprecedented time – we need to challenge our assumptions and apply double-loop learning.

 What is Double Loop Learning?

Argyris & Schon (1974) proposed a double-loop learning theory that promotes learning to change underlying values and assumptions. The following diagram explains it:

In single-loop learning, we receive feedback from our actions and adjust our behavior accordingly. In double-loop learning, we take a ‘step back’ and challenge our assumptions, beliefs, and values about why we behaved that way in the first place. Double loop learning is really ‘disruptive thinking’. 

Double Loop Learning Strategy

As with any learning strategy, using...

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15 Self-leadership Quotes for Tough Times

Tough times don't last but tough people do, is a quote that has often inspired me to keep going. Recent global disruptions are frustrating, disorientating, and very sad, and yes, it’s OK to feel the emotions that come with these upheavals. For those who have a roof over their head and food in their belly, it's a time to discover what’s really important and what you are made of.

In my 2012 book on Self-leadership with Dr. Ana Kazan, we described Self-leadership as:

"the practice of intentionally influencing your thinking, feeling and actions towards your objectives”

Right now we need to be practicing self-leadership and one way of 're-framing' how we think about things is through quotes. I'm sure you have your favorite quote that you turn to, to get you through tough times, but to get you started:

15 Self-leadership Quotes

1.    “Mastering others is strength; mastering oneself is true power” - Lao Tsu

...

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Leading Virtual Teams during Crisis

Virtual Teams or virtual team members have been a business reality for many years, however during the current crisis, with stay-at-home orders, the need to lead has increased. As I coach senior leaders to navigate this current storm, I’m often asked for strategies to effectively lead a virtual team and so here are Seven of my best.

With each member of a team remotely located and no opportunity for a face-to-face meeting, there are both challenges and opportunities for the new or established team leader. We have a new ‘level playing field’ where everyone is working and communicating virtually. Gone is the proximity bias, where those in the same location could network face-to-face and build collaboration. Finally, those that have been working in remote hubs have an advantage, in that they are already acclimated to remote technology and communication.

With the crisis creating a ‘reset’, there is an opportunity for leadership to harness the ‘power of...

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In Virtual Meetings are you a Victim or a Leader

communication leadership Mar 25, 2020
 

In keeping with the Virtual Meetings visual format, today's blog is a Vlog - are you a victim or a leader?

I share some insights from one of my leadership coaching sessions and answer:

  • How do you show that care?
  • How to not be transactional?
  • What type of leadership is required in a crisis?

Go from Victim to Leader

The secret sauce to going from victim to leader is Executive Presence.  Check out this valuable online program...

 

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Why Toilet Paper? There's Something More Important

We are in the midst of a pandemic and I’m waiting in my Dentist’s office after having my temperature checked. The patient before me, a young man, comes out from the treatment room, wipes his nose with a tissue, and throws it in the bin next to me.

Disgusting!

A behavior that would have barely registered a couple of months ago now triggered my feelings of disgust.

Disgust is an emotional response of rejection or revulsion to something potentially contagious. Unlike our animalistic fight or flight response, disgust is a more evolved response that we develop to protect us from harmful foods. Disgust is primarily triggered by taste, but smell, sight, and touch also come into play.

My initial response to the young man in the Dentist’s office was not so much logical as ‘psycho-logical’. My consciousness, and yours, has been primed by news of the dangers of contracting Covid-19 from other human beings. We are primed to see danger and be disgusted more...

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Leadership Style to Leadership Practice

What is your leadership style? Does it stay constant, or vary depending on the context and motivation of your employees /team?

Leadership books and leadership blogs are fond of listing leadership traits, but to be an effective leader you need awareness of your default leadership style and behavioral flexibility depending on the context and level of employee motivation. That is going to take some practice.

Leadership Blog to Leadership Practice

Before we explore your leadership style, we must address the fact that there are about as many definitions of leadership as there are authors on the topic. This leadership blog is more focused on practice than theory, so a practical definition, from The Social Psychology of Leadership, is:

"Leadership is the process of influencing others in a manner that enhances their contribution to the realization of group goals."

I like this leadership definition because it speaks to a ‘process’ that requires ‘influence’....

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False Humility will Kill your Career

False humility, or more importantly, not understanding the true definition of humility will kill your career. I know this because I’ve spent 20 years coaching people to senior leadership positions and the C-Suite.

Before you react, please note, I am not advocating arrogance. Arrogance and humility are not even on the same continuum, and misunderstanding this will cost you.

To be successful as a man or woman in today’s business world you need to project confidence, have a voice, and be visible – in short, ‘Executive Presence’.

My experience is that there is a ‘humility barrier’ – a cultural, gender, and mind-set inhibitor to developing, presence, influence, and leadership.

Humility Definition

The first step in breaking through the humility barrier is to look at the correct definition of humility and how it has been misinterpreted.

The definition of "humility" comes from the Latin word humilitas, which translates as "humble", but...

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The Resilience Definition Paradox

A definition of resilience can be found in any dictionary, but for a living breathing definition of resilience, you will discover it etched in the faces of those that have faced difficulties head-on, and refused to be defeated.

You might see resilience looking back at you in the bathroom mirror, or in the face of your spouse as they prepare for another day of work, or in the dogged determination of a co-worker or employee. Resilience can be an in-built quality or a choice, but either way it is not revealed in calm waters but in tough times.

Resilience Definition – Bounce Back or Bounce Forward?

For humans the dictionary defines resilience as:

“the capacity to recover quickly from difficulties, toughness.”

For substances it is the ability to spring back into shape, elasticity.

The paradox, for me, is that with these definitions’ resilience is about recovery (getting back what you have lost) or springing back to an original shape, as if nothing had happened....

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Motivation for Leaders

If you are a manager or leader, you will likely have faced the challenges of motivation.

  • How do I motivate myself?
  • How do I motivate my team?
  • Why do different people require different motivations?

As an Executive Coach and Leadership Motivational speaker, I am versed in the theory and practice of motivation and extensively work with leaders to improve their results. In this post, I share my favorite theory and application using my own research.

Motivation for Leaders

Being human, we have a smart brain, specifically the prefrontal cortex, which we use to imagine and predict the future. These imaginations and predictions create expectations. Expectancy Theory (Victor Vroom 1964), is a model about how expectations lead to motivation.

Vroom’s theory says that, if the future seems reasonably likely and attractive to us, we know how to get there, and we believe we will be appropriately rewarded, then we will be motivated to act. In other words, if people expect a positive and...

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